Burnham Boiler Tech Support: Everything You Need to Know

Burnham Boiler is a trusted name in heating solutions, providing a wide range of boilers for residential and commercial use. If you’re experiencing an issue or need assistance, Burnham Boiler tech support is here to help. This guide covers all essential aspects of their technical support services, from contact details to troubleshooting tips.

Contact Details for Burnham Boiler Tech Support

Burnham Boiler offers dedicated support for both residential and commercial products:

• Burnham Commercial Boilers
  • Phone: 888-791-3790
  • Email: info@heatingsolutionssales.com
  • Hours: Monday to Friday, 8 a.m. to 4 p.m. EST
  • Website: burnhamcommercial.com
• U.S. Boiler Company (Residential Products)
  • Phone: 888-432-8887
  • Mailing Address: P.O. Box 3020, Lancaster, PA 17604
  • Website: usboiler.net

Technical Support Hours and Availability

Burnham Boiler tech support operates during standard business hours, ensuring prompt assistance for common issues. For critical cases, check their website or use their online resources for troubleshooting outside of operating hours.

Product Categories: Residential vs. Commercial Boilers

Burnham Boiler provides a diverse range of products tailored to different needs:

• Residential Boilers: Designed for home heating, offering high efficiency and reliability.
• Commercial Boilers: Built to handle larger heating demands for offices, schools, and industrial spaces.

Diagnostic Tools: USB-Connect Tool Features

The U.S. Boiler Company offers the USB-Connect Tool for high-efficiency residential boilers. This tool provides:

• Advanced diagnostics for troubleshooting.
• 24-hour access to technical support information.
• Easy connection for professionals to diagnose and fix issues efficiently.

Support Channels: Phone, Email, and Online

Burnham Boiler provides multiple channels to assist customers:

• Phone Support: Direct lines for quick resolutions.
• Email Support: Ideal for detailed queries or non-urgent issues.
• Online Resources: Comprehensive FAQs, manuals, and instructional videos are available on their websites.

Troubleshooting Common Boiler Issues

Here are some common issues and tips before contacting support:

1. Boiler Not Heating: Check the thermostat and ensure the power supply is on.
2. Low Pressure: Verify the pressure gauge and refill water if needed.
3. Unusual Noises: Inspect for air in the system or loose components.
4. Error Codes: Refer to the user manual for specific error codes.

If these steps don’t resolve the issue, reach out to Burnham Boiler tech support for assistance.

Warranty Assistance and Maintenance Support

Burnham Boiler tech support can guide you through warranty claims and maintenance schedules. Regular maintenance ensures optimal performance and longevity. Contact them for:

• Warranty verification.
• Replacement parts.
• Professional maintenance services.

Resources for Technicians and Professionals

Burnham Boiler offers resources specifically for HVAC professionals, including:

• Installation manuals.
• Training programs and certifications.
• Diagnostic tools like the USB-Connect Tool.

International Support Options

For customers outside the U.S., Burnham Boiler recommends contacting local distributors or service providers. Check their websites for region-specific support options.

Online Manuals and Instructional Resources

Burnham Boiler provides a wealth of online resources to help users troubleshoot and maintain their boilers:

• User manuals for all boiler models.
• Instructional videos for common tasks.
• Downloadable brochures and technical documents.

Visit their official websites for easy access to these materials.

Why Choose Burnham Boiler Tech Support?

Burnham Boiler tech support is committed to providing reliable, timely, and effective assistance. With multiple support channels, advanced diagnostic tools, and a focus on customer satisfaction, they ensure you get the help you need when you need it.

For more information, visit Burnham Commercial or U.S. Boiler Company.